Writing a business letter

Introduction

Before writing a business letter you should familiarise yourself with your firm’s letter writing standards. These standards may appear in your office’s Policies and Procedures manual. Check your own office for the location of these standards. If the standards have not been documented then you should obtain copies of previous letters, as these will reflect your firm’s standards. 

Some firms have templates that can be used to create business letters. Templates will incorporate the firm’s standards and will help you structure your letter appropriately.  

Whatever your firm’s specific requirements there are a number of generally accepted rules about writing business letters that you should be familiar with. The following topics discuss the main issues related to writing a business letter: 

You will also be provided with two examples of business letters. 

It is a good idea to study some business writing guides and to look up internet sites on writing business correspondence.

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