The SIT30207 Certificate III in Tourism (Retail Travel Sales) is designed to reflect the role of an international travel consultant.

A payment plan may be arranged.

The full course details are available in the course handbook, which you are able to download from this site or request a copy.  22 Units are required for this qualification.

Unit Code     Unit Name
SITTIND001A Develop and update tourism industry knowledge
SITTTSL001A Operate an online information system
SITTTSL002A Access and interpret product information
SITTTSL004A Source and provide Australian destination information and advice
SITTTSL005A Sell tourism products and services
SITTTSL006A Prepare quotations
SITTTSL008A Book and coordinate supplier services
SITTTSL009A Process travel-related documentation
SITTTSL010A Control reservations or operations using a computerised system
SITXADM001A Perform office procedures
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITXCOM004A Communicate on the telephone
SITXOHS001A Follow health, safety and security procedures
BSBWOR204A Use business technology
BSBITU306A Design and produce business documents
SITTTSL003A Source and provide international destination information and advice
SITXCOM003A Deal with conflict situations
SITXFIN001A Process financial transactions
SITTTSL012A Construct domestic airfares
SITXCCS002A Provide quality customer service
SITXCCS001A Provide visitor information

Note: Macquarie reserves the right to change the electives and the actual hours delivered for a particular unit of work at any time.  However it is necessary for a student to complete the core units and a requisite number of electives.
 
Career Opportunities:  This qualification provides the skills and knowledge for an individual to be competent in a range of well-developed retail travel sales and operational skills.
Work would be undertaken in a retail office or shopfront environment where the planning of customer's travel and touring arrangements takes place.

The qualification reflects the role of skilled operators who apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

The qualification is suitable for an Australian apprenticeship pathway. 

Entry Requirements: Year 12 (or equivalent from another educational authority)